Purchase options via download are always completed after the order is completed. The acquired files are not available on our servers and are *IMPOSSIBLE* to download by hacking our website. They are saved on external servers and with always pre-programmed periods where they are deleted after you download them. Download links are also not saved in our database, which is another reason we maintain internal security.
Due to technical restrictions and other limitations imposed by content providers, the Service will only be available in certain locations. Digital Content (including dubbed and subtitled versions of Digital Content) and the manner in which we deliver it to you may vary from time to time and location. Casa do Colecionador will use technologies to verify your geographic location. You may not use any technique or technology to confuse or hide your location.
Availability of Purchased Digital Content
Digital Content purchased on our website will be available for download from the date of order confirmation and/or from the date of confirmation that the digital content will be available for download. After 5 working days from the date of confirmation of availability of digital content, it will be unavailable. Summary: from the date the content is made available, it will be available for download within 5 working days.
Resolution and Reproduction Quality:
The playback quality and resolution of the Digital Content you receive will depend on a number of factors, including the type of Compatible Device on which you are accessing the Digital Content and the speed of your connection, your video player, which may increase or decrease during viewing.
While we make every effort to provide a high-quality experience of digital content, we make no guarantees regarding the resolution or quality of the Digital Content you will have access to after downloading, even if you have purchased high definition (HD) content. ultra-high definition (UHD) or high dynamic range (HDR).
Received Video Format:
The video formats of the digital content available on our website are MKV and MP4.
About Audio and Subtitles:
All content is available with the original audio and subtitles corresponding to your country (With the exception of the countries listed in Country and Language Searches, click here to check if your country is included in this list)
The available contents are received in a single file with the subtitles selectable directly in the video player used, whether on the computer, mobile device or TV.
When there is dubbing, they are selectable directly in the video player used, whether on the computer, mobile device or TV.
About the send
Digital cinematographic works made available on our website have a deadline of up to 72 hours for availability.
The cinematographic works available immediately are reported on the page of each digital material.